Transformar la evaluación del desempeño a través de la indagación apreciativa
Resumen
Como un proceso organizativo esencial, la efectividad de la evaluación del desempeño sigue siendo esperanza no realizada. La pregunta de investigación que se aborda aquí es ¿puede la Indagación Apreciativa (Cooperrider y Whitney, 2000) alterar la descripción de la evaluación de desempeño de una organización? Este estudio de campo cualitativo ofrece una mejora innovadora del modelo de comunicación de evaluación de desempeño de Murphy y Cleveland (1995) al incorporar la Indagación Apreciativa como una intervención transformativa meta-narrativa. Los resultados mostraron que los miembros de la organización interpretan las experiencias de evaluación de desempeño individual a la luz de la meta-narrativa de desempeño general de la organización. Además, las interpretaciones de los empleados pueden ser influenciadas positivamente cuando se las alienta a adoptar una lente afirmativa y esperanzadora que honre la herencia cultural de la evaluación de desempeño. Los resultados se atribuyen a unos pocos miembros de la organización que sueñan con el proceso en su mejor momento basándose en experiencias positivas anteriores y luego expresan su visión en círculos más amplios de intercambio. Aunque este estudio se basó en una pequeña muestra por conveniencia, esta intervención también indicó que la Investigación apreciativa puede ofrecer ventajas únicas y útiles en la investigación de evaluación de desempeño.Palabras clave:
Evaluación de Desempeño, Indagación Apreciativa, Gestión de Recursos HumanosReferencias
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